Nothing is more important to us than the health and safety of our guests and employees.
Below you can find important information regarding St. Paul Fish Co.’s response to
COVID-19 and what we are doing to reduce the spread of coronavirus.
Call Downtown: (414) 220-8383 | Call Mequon: (262) 200-9909
Nothing is more important to us than the health and safety of our guests and employees.
Below you can find important information regarding St. Paul Fish Co.’s response to
COVID-19 and what we are doing to reduce the spread of coronavirus.
Customers and guests must wear a mask at all times inside the building, until seated. A mask is required any time you leave your seat, to use the restroom for example. This does include our fresh fish, takeout, and outside seating areas as well. We also require all staff, delivery personnel, repair technicians, etc. to wear a mask at all times within the restaurant.
You will notice hand sanitizer dispensers mounted throughout the restaurant. We also provide hand sanitizer for customer use at the door, cash registers, and at our host stand. Each table throughout the restaurant (including the bar and outdoor tables) have a hand sanitizer bottle provided. All staff members also are provided with hand sanitizer bottles to carry with them throughout their shift or keep at their workstation.
We have switched to single use menus for each customer. Our food and drink menus are used for one customer and then recycled. We also have digital menu viewing options available.
We also offer no contact or low contact curbside pickup and takeout options. Orders can be placed online or by phone for both curbside and regular takeout. If you would like a no contact curbside order, just let us know when you arrive and we will place your order in the trunk of your car. For regular takeout orders, placing your order in advance by phone or online helps us to have your order ready when you arrive, reducing congestion and allowing for social distancing.
Our outdoor patio is now covered and heated! The patio has walls and a roof covering, but is not completely enclosed in order to promote the flow of fresh air into the outdoor dining space.
All of our employees are required to complete a health assessment at the start of their workday. This assessment includes a temperature check and a symptom questionnaire and is kept on file for all employees. Employees with a temperature of 100 degrees or higher or who are exhibiting any symptoms are required to immediately leave the restaurant and be tested for COVID-19. Employees are not permitted to return until they have submitted a negative test result.
All of our tables are spaced six feet apart. In areas where this is not possible, we have installed dividers between tables and barstools. We ask that all customers socially distance when placing orders in our retail and takeout food areas. Feel free to call ahead for food orders, not only will your meal be waiting for you, in helps us decrease congestion.
All of our tables, chairs, and booths are sanitized with a CDC approved sanitizer before each guest arrives. All other contact surfaces such as door handles, countertops, and touchscreens are sanitized at regular intervals throughout the day. We have also installed Step and Pull door opening devices in our restrooms and on patio doors. These devices allow you to open a door with your foot to prevent having to touch the door handle.
We also have QR code menus available to view on your smartphone. This helps us eliminate waste! Open your camera app on your smartphone and scan the QR code at the front of the restaurant to view our full menu on your phone.
You may notice that your table looks a little bare. We have eliminated any items that would usually be “pre-set” on your table so that you are the only guest to use anything provided during your meal. This includes glasses, plates, napkins, ketchup, cocktail and hot sauces, malt vinegar, salt and pepper shakers, or menus. All silverware will be provided in a contained packet and all condiments will be provided upon request in single use packages.
We want all of guests to stay healthy! We ask that anyone who has a fever, cough, shortness of breath, sore throat, loss of smell or taste, or any other common COVID-19 symptoms stays home.
St. Paul Fish has created a testing incentive program for our employees in order to encourage regular COVID-19 testing. In the event that one of our employees tests positive, not only is that employee quarantined in accordance with Health Department guidelines, any employee that they have had close contact with is not permitted to return to work until they receive a negative COVID-19 test. Any employees who have a member of their household test positive must also complete the required quarantine and then test negative before they can return to work.
It’s all about the Fish!